"Im sure when this hotel was first opened all mod cons were available...it was clean with a very white bedding and comfortable bed. There is a coffee machine and kettle with tea , coffee and sugar..the towels were clean and there was liquid soap...the room itself is pleasent and is in a very good position near the metro."

"I think the worst thing was the very steep stairs and we at 70plus had to cling onto the metal rail which was very shaky at the top..there is no fire escape ! however there was a fire bottle outside the door.I do feel sorry for the cleaner who has to climb up with bedding and cleaning tools. There is now no breakfast available..but we were able to use the microwave in the kitchen area...no central heating but electric fires...we had one silly ripped net curtain up at the window which needed two and the legs were missing off a tub chair which made it far too low to sit in..and the tv didnt work even though there were 3 remotes...we did ring the owner but gave up trying to get it to work...we wouldnt stay again sorry."

"The location was great, and the room was a good size. The bed was comfortable."

"Once we entered the property, the lights in the main area and first stair case were off (I had to use my phone torch to see). We expected stairs, but the stairs were incredibly steep and narrow; getting luggage up was a challenge. There were no instructions for the heater in our room (that kept turning itself off initially....we worked it out), and the TV didn't work (remote didn't work, and no channels on the TV). Our bed wasn't made properly - the fitted sheet was only attached on two corners of the bed. Communication with the owner was poor - I asked a couple of questions prior to our stay which were never answered, and we messaged about the tv during our stay; this was also ignored. We did receive an email about their suggested brunch spots, the day before we left. The common room downstairs was freezing cold, and not inviting. The heater wouldn't work. We warmed some meals up in the microwave a couple of nights, with the initial intention of eating them at the table - it was very unpleasant because of the temperature, I wouldn't have wanted to sit down there for breakfast either."

"Large comfortable room with beautiful new looking bathroom. Easy location to find and although we did not have breakfast there seemed to be a nice coffee/tea area. Nice and dark room and quiet"

"Could do with new towels - all ripped and no hand towels. Apart from that it was great."

"Very convenient location, close to the action in Brussels. The apartment had everything you need and was clean and comfortable. The breakfast was nice too."

"The steps are tricky especially if you’re older and have bad knees. It’s hard to get your luggage up them but that’s Europe and old buildings."

"Very clean and well kept. Lots of little munchies around to have. The room was a nice size and comfortable to be in for down time."

"There is no elevator and stairs get narrower as you climb. Can be difficult with luggage. But, it does add to the uniqueness of our stay. Kind of double edged sword. Staff was great in emailing suggestions on what to do or where to eat. On answering questions not so good. Wifi and TV converter not working, sent 2 emails and no response. Could have been better that way. Not the end of the world but just a little annoying. The good still outweighs the bad."

"Perfect location in Brussels; would definitely stay there again and recommend. Great room, very comfortable bed. Lovely kitchen and breakfast facilities. Everything was made easy for us. Lovely square with heaps of cafes, restaurants and access to the metro station within about 100m, making this B&B super convenient. Easy walk to city centre."

"That we couldn't stay longer. Just be aware of the steep stairs if you have lots of luggage - this was not a problem for us; its just the norm in lots of places."

"Convenient location, nicely furnished, comfortable bed, limited self service breakfast bar."

"Steep winding staircase, no lift, very difficult to carry bags upstairs. No air con or fan, very warm room and bedding. Guests should be advised about stairs and lack of lift prior to stay."

"As we had stayed the week previous the room was the same as the first time, clean, comfortable."

"This stay we were on the 3rd floor, at 60 with a heart problem I found it very difficult to get my suitcase to the 3rd floor with the narrow and steep stairs. Partly my problem as having stayed the week before I should have contacted the owners and asked for the 1st floor. I didn’t see a warning about the room access, if there is one but maybe something to say about the access."

"We like the quirkiness of the location and the rooms we’re comfortable and clean"

"On this occasion we had the room on the 1st floor, was difficult to get our suitcase to the room as I am 60 with a heart problem but was manageable ."

"Room was spacious and bathroom facilities were good"

"No face to face personnel available. Notification a few days prior to arrival that no breakfast was being served anymore. There was cereal, but no milk on our first morning and minimal cutlery/crockery. Had to message to get toilet paper! TV was not working. There were comments about stairs on the description but they are steep and not very wide. Very hard to get a 20kg suitcase up. Beware. Overall not a great experience."