Couples Swept Away

"It has a great location, and a wonderful beach. There was very polite staff at the reception and the coffee place. Big variety of food and many possibilities for activities"

"Unfortunately the staff at the restaurants was not that smiling. The rooms were cleaned daily but there was a shortage of towels in the room"

"The hotel was excellent, last time we stayed in the great house, did not like rooms at all, need upgrading, this time stayed beach front amazing rooms. The Christmas Eve cocktail night was amazing, so classy, food was excellent, and return dinner was lovely. We will def return"

"My only issue was when my Partner drove out on his own he got treated different, he’s jamaican and they searched the car, but when I was with him they didn’t. When I pulled up security on this they said it was protocol to search all guests cars, which I didn’t believe having stayed in thousands of hotels, so I escalated it and it’s not the case at all she was trying to cover herself! This needs to be sorted no one should be treated differently and made to feel uncomfortable in any hotel let alone when almost 1k a night. We will def stay again but security needs to learn not to treat people differently as it felt almost racist!"

"Facilities are excellent lots to do Best beech in the world 7 miles Big rooms"

"Some areas need refurbishing Some staff rude, night manager was unpleasant with an incident we reported Some staff fantastic"

"Everything single molecular aspect of the hotel was epic."

"Aucun."

"Stunning resort and beach. tasty food. most staff was really friendly."

"The a la carte evenings at the restaurant were a let down. some of the staff were really unfriendly, not even looking at you or acknowledging your assistance. the room was quite dark."

"We love the location, the beach, the ample bars all over the beach. Love tennis lessons and tennis courts. Staff and receptionists at the sports facility were very friendly and helpful. Love the Feather restaurant, food is great, staff there are very friendly and professional."

"There were shortage of staffs at the Palm restaurant, so we were constantly rushed out of breakfast time at 11.00. If we were late, they seemed annoyed. Same as during lunch, we must be out of there by 2.30 or they would come to grab our napkins from our laps, would clear the table when we did not finish lunch, etc., hard to find staff to get us drinks during lunch or dinner, etc. Some staff are not friendly, never smile and looked tired or annoyed when we asked for things. Shortage of towels and seating at the beach."

"Közvetlen a tengerparton. Nagyon nagyon kedves személyzet, Parsiah kivételes angyal, sokat segített az elveszett poggyászom visszaszerzésében. Rengeteg program lehetőség. Volt napágy elegendő. Tiszta szoba, napi 2x takarítva."

"Személyzet a reggelinél jamaicai stílusúan lassú. Mindenhol magas lépcsők. Ennyi pénzért máshol nagyobb szobát adnak. Retro berendezés."

"Excelente lugar para descansar en pareja, con una playa de ensueño. Todo lo que se ofrece para desayunos y comidas, muy rico. También los tragos"

"Aucun."

"I loved the beachfront views and spacious beach! There was always plenty of lounge chairs and the employees were very kind and welcoming."

"The property is very outdated and in need of upgrades. I’m happy to see renovations have began. Hopefully, the entire facility will be renovated."

"We were very impressed with the availability of vegetarian options at the Palms restaurant. The staff is super friendly and helpful."

"Aucun."