Fortel Hostel

"Great location and communication from Paolo. Very clean"

"Room didn’t lock so keycard was pointless. Storage lockers in the room need a slightly bigger lock than used for a bag"

"The hostel’s location is absolutely amazing. The rooms are for 4 people and have very high ceilings, making them much bigger and more spacious than many other hostels. Each room door is accessed with a key card, which is a great security feature. Rooms are cleaned daily. Puerto Rico is very hot and humid, so the air conditioning is usually on, but you can easily adjust it yourself if you feel cold, which is a huge plus. Putting everything else aside, Carlos will welcome you. He is the warmest and friendliest accommodation manager I have ever met. If you want to feel the colonial spirit of Puerto Rico / Old San Juan, you will love the local architecture. The common areas are very large and practical, and the kitchen is well equipped with many items. Sending lots of love to Carlos from Turkey. When people think of Puerto Rico, they think of Bad Bunny; I think of Carlos and the dance he did the day he took us on a bar tour."

"There was nothing I disliked about the property. The only requirement from the hostel was to be there at the stated check-in time. They do not accept earlier check-ins, which is completely understandable and their rightful policy."

"Very nice and comfortable hostel in the center of San Juan old town. Nice staff, and AC in the room working well."

"Aucun."

"It is a small hostel right in the center of the old town. The facilities are modest, mainly the bathrooms. I would have liked a bit cleaner bathrooms but is a good option if you are thinking to explore San Juan on budget. The previous contact was very difficult, no Jody replied the phones they gave me trough booking, I had questions before going but when I arrived the staff was helpful and friendly."

"The facilities are modest, mainly the bathrooms. I would have liked a bit cleaner bathrooms but is a good option if you are thinking to explore San Juan on budget. The previous contact was very difficult, no Jody replied the phones they gave me trough booking, I had questions before going but when I arrived the staff was helpful and friendly."

"Great location just 10 min walk from bus terminal ( take bus T5 from the airport) and near the fort San Cristobal. The common areas look aesthetically good. Rooms were clean"

"This place has potential just that they do not reply the booking.com chat which was really frustrating. Toilet shower faucets either missing or loose, needs regular maintenance. Didn’t see anyone manning the reception areas in the morning I was there. I tried to give them feedback on their email but no replies, odd that a hostel does not try to remain contactable."

"The hostel is at an amazing location in Old San Juan. Close to everything. Self check in was very clear and fast. Communication was also a 10+."

"The bathrooms needs to be cleaned more often"

"The location was great and the owner was super kind and helpful, only downside was that people did not really talk in the hostel, but this is not the hostel's fault"

"Aucun."

"Location is great, safe and hostel is very nice and close to plenty of beautiful sightseeing spots, restaurants, cafés, and bars for nightlife. Host was very nice and ready to help anytime. Overall great value for money."

"Aucun."

"Nice big spacious hostel in a tenement house. Large living room overlooking the vibrant street, TV, chess, books. Well-equipped kitchenette, air conditioning in the rooms."

"Only 2 of 4 bathrooms were fully usable. The beds could have curtains and be more modern. Before check-in, contact was difficult, without respond to messages. Apart from that there is nothing to find fault with because it is a very charm place"

"Excellent location in the old town. It is a hostel where we are autonomous, perfect tô bem calm. The check-in and check-out are easy. Clean and nice staff !"

"Only small things, globally is a good hostel :) No breakfast.It could organise some activities (tourism and social) because they have the potential. Sometimes the air-conditioning was too strong inside the bedroom."